For years, patient data management meant one thing: protect data. Now, health care leaders must openly protect and share data with patients and other health care organizations to support quality of care, patient safety and cost reduction. As data flows more freely, following the patient, there is less risk of redundant tests that increase costs and waste. Infrastructure and cybersecurity concerns are on the critical path to greater interoperability and portability of patient records. Learn how Microsoft 365 can help.
Impact of regulatory changes and market forces
Regulatory changes are a big driver of this change. Through regulations such as the 21st Century Cures Act in the United States, health care organizations must improve their capabilities to protect and share patient information. The General Data Protection Regulation (GDPR) in the European Union extends the rights of interested parties to their data. Failure to share patient data in an effective, timely and secure manner can result in significant fines for providers and for health care payers.
Market forces are another driver of this change, as the expectations of omnichannel service customers and access extend to health. This is a good omen to make the patient more important for data flows.
However, there are unwanted consequences. The growing need to share data openly creates new opportunities for hackers to explore, and new risks for health organizations to manage.
It is more important than ever to have a proactive and cyber data security strategy that allows the free flow of data with optimal security. position. In fact, government regulators will penalize health care organizations for noncompliance, and so will the market.
How Microsoft 365 can prepare your organization for the way forward
The modernization of legacy systems is a daunting, expensive task process. Navigating a digitalized information system but in silos is expensive, prevents the doctor's workflow and complicates the patient's safety objectives.
To this end, Microsoft Teams allow the integration of electronic health record information and other health data, allowing care teams to communicate and collaborate. Patient care in real time. The main interoperability partners continue to develop the ability to integrate electronic health records into equipment through an FHIR interface. With the Teams, clinical workers can safely access patient information, chat with other team members and even have modern meeting experiences, all without having to switch between applications.
Incomplete data and documentation are among the main sources of dissatisfaction of the provider and the patient. Doctors value the ability to communicate with each other safely and quickly to provide the best informed care at the point of care.
The teams now offer new secure messaging capabilities, including priority notifications and message delegation as well as an intelligent camera with image annotation and secure sharing, So the images remain on computers and are not stored in the image gallery of the doctor's device.
What about cybersecurity and patient data? As legacy infrastructure gives way to a more transparent data flow, it is important to protect against a favorite tactic of cybercriminals: phishing.
Phishing emails: emails with weapons that seem to come from a reputable source or person are increasingly difficult to detect. As regulatory pressure within health organizations increases so as not to "block" access to data, the risk of falling into such phishing attacks is expected to increase. To help mitigate this trend, Office 365 Advanced Threat Protection (ATP) has a cloud-based email filtering service with sophisticated phishing capabilities.
For example, Office 365 ATP offers real-time detonation capabilities to find and block unknown threats, including malicious links and attachments. The links in the email are continuously evaluated for user safety. Similarly, all attachments in the email are tested for malware and insecure files are removed.
flow freely, it is important to apply adequate government and protection to confidential data. And that is based on the appropriate data classification. Microsoft 365 helps organizations find and classify sensitive data in a variety of locations, including devices, applications and cloud services with Microsoft Information Protection. Administrators should know that only authorized personnel can access confidential data. Microsoft 365, through Azure Active Directory (Azure AD), enables capabilities such as multifactor authentication (MFA) and conditional access policies to minimize the risk of unauthorized access to confidential patient information.
For example, if a user or device sign -in is labeled as high risk, Azure AD can automatically impose conditional access policies that may limit or block access or require the user to return to authenticate through MFA. By benefiting from the integrated signals of Microsoft Intelligent Security Graph, Microsoft 365 solutions comprehensively contemplate the user's login behavior over time to assess risk and investigate anomalies when necessary.
When faced with the possibility of internal leakage, Supervision in Microsoft 365 can help organizations monitor employee communication channels to manage compliance and reduce reputational reputational risk. policy violations. As patient data is shared, monitoring its flow is essential. The audit log and alerts in Microsoft 365 include various audit functions and reports that customers can use to track certain activity, such as changes made to documents and other items.
Finally, as you comply with the regulatory obligations of data management and audits, Microsoft 365 can help you respond to regulators. The advanced capabilities of eDiscovery and Data Requests (DSR) offer the agility and efficiency you need when performing an audit, which helps you find relevant patient data or respond to patient information requests.
With the Advanced Data Governance retention policies, you can retain central business records in unalterable and compatible formats. With records management capabilities, your core business records can be properly declared and stored with complete audit visibility to meet regulatory obligations.
Health care leaders must quickly adapt to regulatory and market expectations regarding data flows. Clinical and operational leaders depend on data to flow freely to make commercial and clinical decisions based on data, to understand patient care patterns and to constantly improve patient safety, quality of care and administration of data. costs
Microsoft 365 helps improve workflows through equipment integration power, moving the right data to the right place at the right time. Microsoft 365 also helps your security and compliance posture through advanced capabilities that help you manage and protect your identity, data and devices.
Microsoft 365 is the right cloud platform for you in this new era of patient data protection and data exchange. Visit the Microsoft 365 for health page to learn more about how Microsoft 365 and teams can train their health professionals in a modern workplace.